Command Systems, Inc. Privacy Policy (Command)
Effective Date: January 1, 2024
Legal Information pertaining to In-Command PhoneApp (PhoneApp) and In-Command SaaS Platform (Platform).
Command’s Privacy Policy explains data practices and information we process to provide services to your employing company (Company).
Information You Transfer
The Command PhoneApp collects information that you input, provide, and transfer through cellular connectivity, to be processed by your Company using Command provided SaaS Compliance.
The types of information you enter and transfer depend on how you use the PhoneApp. Your Company requires certain information to deliver SaaS Services.
Information You Provide
- Your Account Information You must provide your mobile phone number and basic information to create a user account with your employer Company. You can add other information to your account as your employer Company requires.
- Your Data We do not have access to your data in the ordinary course of providing our Services to your Company. Your data are transferred by cellular connection and stored on hosting services by your Company. We offer end-to-end encryption for our Services. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them.
- Customer Support And Other Communications When you contact us for customer support you may provide us with information related to your use of our Services, including information you deem helpful, and how to contact you. You may send us an email with information relating to app performance or other issues.
- Device And Connection Information We collect device and connection-specific information when you use our Services. This includes information such as hardware model, operating system information, signal strength, app version, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.
- We Use Information We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services. Here's how:
- Our Services We use information we have to operate and provide our Services, including providing customer support; completing transactions; improving, fixing, and customizing our Services. We also use information we have to understand how people use our Services; evaluate and improve our Services; research, develop, and test new services and features; and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
- Safety, Security, And Integrity Safety, security, and integrity are an integral part of our Services. We use information we have to verify accounts and activity; protect users against bad experiences and promote safety, security, and integrity on our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally.
You share your information as you use and communicate through our Services, and we use your information to help us operate, provide, improve, understand, customize, support, and our Services.
Law, Retaining Your Information, Our Rights, and Protection
We access, preserve, and share your information if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other
illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users, WhatsApp, the other or others, including to prevent death or imminent bodily harm.
Privacy Policy Updates
We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Effective Date” at the top of this Privacy Policy. Please review our Privacy Policy from time to time.
If you have questions or issues about our Privacy Policy, Contact: admin@command-systems.com